Obsession Hair and Beauty Cancellation Policy
Each guests appointment is very important to me. I take great care to ensure scheduling is handled efficiently so that our guests receive the level of service and professionalism that they deserve when they book with us.
CancellationsI understand that sometimes situations come up that require you to change your plans. If you must cancel or reschedule your appointment, I require that you notify us at least 48 hours in advance. This helps me protect my time and our guests, and ensures that I can continue to deliver upon my promise of exceptional service.
Cancellations and rescheduled appointments without 48 hours notice will incur a cancellation fee of 50% of the service price. Missed appointments (“no-shows”) will be charged 100% of the service price. This fee is non-refundable and can not be put toward any future services.
Appointments booked within 48 hours of the scheduled appointment may be cancelled or rescheduled no later than 24 hours prior to the scheduled appointment time without incurring a cancellation fee of 50% of the service total.
For large group bookings (such as wedding parties, homecoming / prom groups, etc.), extra time and preparation is needed to make sure I have the space and amenities needed to make your time with us one you’ll always remember fondly. I require that you notify me at least 72 hours in advance of any cancellations or changes you need to make to your scheduled appointment. Cancellations and rescheduled appointments without 72 hours notice will incur a cancellation fee of 50% of the service price per guest.
I understand that you have a busy schedule, and allow a grace period of 15 minutes after your scheduled appointment time. If you are more than 15 minutes late to your appointment, we may need to reschedule your appointment to accommodate your service(s). If I do not hear from you within 15 minutes after your scheduled appointment start time, your appointment will be considered a “no-show” and you will be charged 50% of the service total.
I understand that accidents and emergencies happen that prevent 48 hour notice for cancelling or rescheduling your appointment. Salon guests are given one grace appointment a year for last-minute scheduling changes, cancellations, or no-shows.
Booking FeesSome appointments require extra time and preparation to accommodate. Appointments that are very time-intensive and/or require materials to be specially purchased for the service (such as hair extensions, multi-process colour, colour correction, etc.) may require a booking fee upon booking. This deposit fee is non-refundable and does not contribute to the service total.
AgreementBy booking an appointment with my salon, you acknowledge that you have read and understood our booking, cancellation, and deposit policy and agree to be bound by the terms and conditions stated above.
If you have any questions regarding my policies, please give me a call at 07979366317.
Thank you for booking your service with me here at Obsession Hair and Beauty, I can’t wait to pamper you!
CancellationsI understand that sometimes situations come up that require you to change your plans. If you must cancel or reschedule your appointment, I require that you notify us at least 48 hours in advance. This helps me protect my time and our guests, and ensures that I can continue to deliver upon my promise of exceptional service.
Cancellations and rescheduled appointments without 48 hours notice will incur a cancellation fee of 50% of the service price. Missed appointments (“no-shows”) will be charged 100% of the service price. This fee is non-refundable and can not be put toward any future services.
Appointments booked within 48 hours of the scheduled appointment may be cancelled or rescheduled no later than 24 hours prior to the scheduled appointment time without incurring a cancellation fee of 50% of the service total.
For large group bookings (such as wedding parties, homecoming / prom groups, etc.), extra time and preparation is needed to make sure I have the space and amenities needed to make your time with us one you’ll always remember fondly. I require that you notify me at least 72 hours in advance of any cancellations or changes you need to make to your scheduled appointment. Cancellations and rescheduled appointments without 72 hours notice will incur a cancellation fee of 50% of the service price per guest.
I understand that you have a busy schedule, and allow a grace period of 15 minutes after your scheduled appointment time. If you are more than 15 minutes late to your appointment, we may need to reschedule your appointment to accommodate your service(s). If I do not hear from you within 15 minutes after your scheduled appointment start time, your appointment will be considered a “no-show” and you will be charged 50% of the service total.
I understand that accidents and emergencies happen that prevent 48 hour notice for cancelling or rescheduling your appointment. Salon guests are given one grace appointment a year for last-minute scheduling changes, cancellations, or no-shows.
Booking FeesSome appointments require extra time and preparation to accommodate. Appointments that are very time-intensive and/or require materials to be specially purchased for the service (such as hair extensions, multi-process colour, colour correction, etc.) may require a booking fee upon booking. This deposit fee is non-refundable and does not contribute to the service total.
AgreementBy booking an appointment with my salon, you acknowledge that you have read and understood our booking, cancellation, and deposit policy and agree to be bound by the terms and conditions stated above.
If you have any questions regarding my policies, please give me a call at 07979366317.
Thank you for booking your service with me here at Obsession Hair and Beauty, I can’t wait to pamper you!